FREQUENTLY ASKED QUESTIONS ON RPG HALL APPLICATION

Eligibility of Hall Application

1. If I want to apply study leave, can I apply hall in the coming residential year?

 

Only full-time full fee paying registered HKUST Research Postgraduate (RPg) students are eligible for student accommodation offered by the University. During your study leave, you are NOT eligible for on-campus accommodation. You can find more detail of admission criteria https://shrl-admission.ust.hk/Admission-Policy/Admission-Policy-%28PG%29

 

2. I completed a MPhil program in HKUST 10 years ago. Can I apply hall if I am admitted PhD program in the coming Term/Residential Year?

 

Yes. ONLY full-time full fee paying registered HKUST RPg are eligible for student accommodation offered by the University. Therefore, you can apply hall in the coming Term/Residential Year.

 

However, guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record. The study period of MPhil program which is a research-based program is still counted in guaranteed residence regardless of number of nights you stay. Your application will fall into the category of NON-guaranteed residence.

 

3. I am now year 2 MPhil student. In the past 2 years, I didn’t apply hall which I didn’t utilize the housing resource provided by the University. Am I eligible to enjoy guaranteed residence in the coming 2 years?

 

Guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record.

 

4. I am granted on-campus accommodation under 2-year guaranteed residence. However, my supervisor requires me to conduct research outside Hong Kong/internship/exchange in the coming term/residential year. Can I extend the guaranteed residence to next Term/Residential Year?

 

Guaranteed residence is given to RPgs in their first 2 years of RPg careers in HKUST regardless of number of nights they stay in hall. The period aforementioned is counted starting from the term you have admitted according to ARO’s record. There is NO extension of guaranteed residence provided to RPgs who conduct research outside Hong Kong/internship/exchange.

Room Assignment

1. I want to live with some friends in an apartment, what shall I do?

 

You are reminded that the room assignment is subject to room availability. Moreover, the room assignment will possibly be affected according to guideline on health and safety reviewed by the University. Please note that your room type preference and additional information are your preference in your application form ONLY which it’s NOT a must to facilitate the request.

 

If you and your friend would like to live in an apartment, ALL of you can state all concerned names and the student ID in “Section D: Other Information” in the housing application form. Any request after the hall application period will NOT be considered.

 

Please noted that 5-person apartment in University Apartment consists of 1 double room (2 bedspaces) and 3 single rooms (3 bedspaces). In case you choose the preference of 5-person apartment, please indicate which 2 RPgs opt for the 2 double bedspaces and which 3 opt for single bedspaces. Moreover, the number of 4-person apartment which is 4 single rooms is limited. It is difficult to facilitate all requests. In addition, ALL applicants opting the room type preference in the application form must match the room type in their indication stated in “Section D: Other Information”.

 

2. I am allocated to the room type which I do NOT want. Is it possible to change the room type?

 

The bedspaces are randomly assigned in case demand is greater than supply. It’s unlikely to arrange for the change.

Payment and Early Withdrawal

1. I am now a resident in one of the PG halls. As I am required to return to my home in the coming month within the residential period, can I check out the bedspace which I can skip the hall charge payment during the period?

 

If you intend to check out earlier than the last day of your residential period stated previously, you are required to submit written request to SHRLO at least ONE MONTH before your desired move out date. Email confirmation will be sent to your ITSC account for your reference.

However, you are reminded that you will NOT be considered any on-campus accommodation after your early check out in the current Residential Year. The decision is NON-revocable. Therefore, we suggest residents to assess their housing need before sending us to request early withdrawal.

For detail, you can refer to SHRLO website: https://shrl-admission.ust.hk/Charges-and-Payment/Charges-and-Payment

 

2. I am a new RPg in the coming Fall Term. Why do I charge more than a month in the 1st instalment in Student Information System (SIS)?

 

We understand that there is a lag time of the release date of PGS. As the residential period commenced in the middle August, the 1st instalment of hall charge for new RPgs will cover both August and September so that most of the RPgs can settle the hall charge by using their PGS automatically. Likewise, it applies to the new RPgs in Spring Term. The 1st instalment of hall charge will cover both January and February.

 

3. I confirm the date of early withdrawal by 16 March, why my hall charge is adjusted to 30 April?

 

If you intend to check out earlier than the last day of your residential period stated previously, you are required to submit written request to SHRLO at least ONE MONTH before your desired move out date. For check-out before the last day of offered as stated previously, the last month's hall fee will be calculated as follows:

  • Residents have to pay half of the monthly hall fee if they check out at any time on or before 12 noon on the 16th of the month; otherwise,
  • Residents shall pay a full month's hall fee if they check out at any time after 12 noon on the 16th of the month.

You are reminded that the hall charge adjustment stated in the above will be posted in your SIS as soon as possible after you receive a confirmation of early withdrawal from SHRLO.

 

4. I am unable to complete the check-in procedures at the assigned hall within 14 days from the hall offer period, what should I do? How much do I need to pay for the hall fee?

 

If you are unable to check in to the hall within 14 days from the commencement date of the hall offer period, you should email us at pghousing@ust.hk IMMEDIATELY to provide the exact date of your late check-in. You will still be required to pay for the hall fee incurred for your committed hall residence even you check in late. 

 

If you fail to check in and DO NOT inform us of your late check-in within 14 days, SHRLO reserves the right to charge you the hall fee incurred for the committed hall term AND recover your offered hall place. Even if your hall offer is being cancelled, or you request to withdraw the hall offer, the hall charge will still be posted on SIS since you fail to observe the 14-day check-in requirements.